FAQ
Frequently asked questions with answers

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We now have an update for OZtopo V2.1 if you are using MapSource V6.14.1 or later, click here for details or see #41

1. Licensing:
OZtopo V2.1 is licensed for use with one GPS unit
An unlock code, obtainable on-line or over the phone, is required to view the maps in detail on a PC or load the maps onto a GPS

2.Loading:
To load OZtopo V2.1 onto a GPS or view it on a PC you will need a copy of a MapSource product (Trip & Waypoint Manager is the cheapest). Some Garmin GPS units come with come with Trip & Waypoint Manager in the box. You may already have it.

3.  Pricing:
OZtopo V2.1 is priced at A$229 inc gst, which includes the DVD and the Mapping License. Orders can be placed by clicking here

4. Preloaded cards:
For units such as the nuvi's, SP c510's  and GPSmap 60x and GPSmap 76x range pre loaded 2GB SD and microSD cards are available. These cards are priced at $30 each if purchased at the same time as OZtopo V2.1. These cards will only be suitable for use with the nominated GPS unit

5. Upgrades
From V1:
An upgrade from OZtopo V1 is available for A$99 inc gst. All upgrades must be processed via GPSOZ.
Proof of purchase, original OZtopo V1 CD and serial number needs to be sent to GPSOZ when ordering an upgrade
From V2.0:
Upgrades from V2.0 to V2.1 are free and can be obtained from the dealers listed here. 
Proof of purchase will need to be provided.
V2 codes can be used with V2.1 - there is no need for a new unlock code.
V2.1 upgrades have be sent out via Aus Post to all GPSOZ customers automatically, there is no need to order an update. If you purchased OZtopo from a dealers, please contact your dealer directly.

6. What "scale" is OZtopo V2.1?
OZtopo is a vector product and as such the term "scale" does not apply. However the data provided in OZtopo V2.1 is similar to that found on 1:25,000 Topographic maps

7. Who supplies the original mapping data and which release is it ?
The road and POI data is supplied and copyright MapData Sciences Pty Ltd, PSMA and is from their September 2007 release. The 10m contour data is derived from SRTM satellite data and intellectual property rights are vested in the U.S. Geological Survey. The source for this dataset is the Global Land Cover Facility

8. Coverage ?
OZtopo V2.1 covers all of Australia

9. How big is OZtopo V2.1 ?
For all of Australia for both layers OZtopo V2.1 is 1370 MB
For the 10m Contour layer, 1010 MB for all of Australia but partial areas, as small as 50km x 50km, can be loaded.
As a guide; Qld-225MB, NSW/ACT-190MB, Vic-80MB, Tas-50MB, SA-90MB, WA-250MB, NT-120MB
For the Road and track layer, approx 310 MB for all of Australia but partial areas, as small as 50km x 50km, can be loaded. As a guide; Qld-50MB, NSW/ACT-90MB, Vic-50MB, Tas-25MB, SA-26MB, WA-58MB, NT-10MB

10. On what units can I use OZtopo V2.1 ?
OZtopo V2.1 can be used on any Garmin Mapping GPS unit. See here for a list. Although performance, eg drawing time, may vary from model to model, all map features will be displayed. Ideal units for bushwalking and outdoor activities would be the GPSmap 60 range while for Street Navigation units from the Nuvi range would make ideal multipurpose units

11. How do I use OZtopo V2.1 on my zumo, nuvi or SP c510 ?
All these units will need a SD card, recommend 2GB, for OZtopo V2.1 to be loaded. Please note that some of these models are not shipped with a Garmin MapSource program. If you wish to view OZtopo V2.1 on a PC then the purchase of a MapSource program is required. MapSource Trip & Waypoint Manager is the lowest priced MapSource program available

12. Can I purchase a preloaded SD card ?
Yes, preloaded 2GB SD or microSD cards can be purchased, see above, #4

13. Can I use OZtopo V2.1 on my nuvi ?
Yes, OZtopo V2.1 will work fine with these GPS units, but you will need a SD card,  2GB recommended.
As they do not come with MapSource software for the PC you will need to purchase MapSource to view OZtopo on your PC or (re)load it on your own card. MapSource Trip & Waypoint Manager is the cheapest MapSource program available.

14. Can I use OZtopo V2.1 on my StreetPilot c320 or 2610 ?
Yes, but you will need to have City Navigator and OZtopo V2.1 maps loaded to the same card.
If you load a card with OZtopo V2.1 only, the SP c320 will function.
You will need a larger SD/CF card, recommend 2GB

15. Can I use OZtopo V2.1 on my Navis (Jeep) or Kenwood units ?
Yes, but you will need to have City Navigator and OZtopo V2.1 maps loaded to different cards. A single card option is now available but will you will need to purchase an additional copy of City Navigator.

16. Can I load OZtopo V2.1 on GPS with other Garmin Mapping products ?
Yes, provided there is sufficient memory within the GPS unit itself or on the storage card. OZtopo V2.1 has been tested with many additional maps including City Navigator Australia and BlueChart without problem

17. Can I load use OZtopo V2.1 with nRoute ?
Yes, you can. This will provide a moving map system on your laptop if your GPS sends position information
(Note: the nuvi series do not send position information and  hence cannot be used with nRoute).

18. How do I know which maps I have loaded on my nuvi ?
You can check which maps are in your nuvi by going to the menu page;
Spanner, Map, Map Info
You should see:

- OZtopo V2.1 Roads
- OZtopo V2.1 10m Contours
- City Navigator Australia (standard maps)
If all boxes are ticked then City Navigator and 10m Contours will be displayed.
10m Contours is a transparent map and will display on top of City Navigator (or any other map)
To display OZtopo V2.1 Roads you need to un-tick City Navigator.
Please note: with OZtopo V2.1 Roads selected the unit will not look up addresses or perform 'turn by turn' auto routing. If you are in a flat area then very few contour lines will be displayed

19. How do I display the OZtopo V2.1 maps on my nuvi 310 (or 300, 660, SP c510 or zumo) ?
Go to the menu page;
Spanner, Map, Map Info
Untick City Navigator
OZtopo V2.1 Roads and OZtopo V2.1 10m Contours will then display

Please note: with City Navigator unticked the unit will not look up addresses or perform 'turn by turn' auto routing
If you are in a flat area then very few contour lines will display

20. How do I display the OZtopo V2.1 maps on my nuvi 760 (or 250, 250w, 260 or 260w) ?
Go to the menu page;
Tools (Spanner), Settings, Map, Map Info
Untick City Navigator
OZtopo V2.1 Roads and OZtopo V2.1 10m Contours will then display

Please note: with City Navigator unticked the unit will not look up addresses or perform 'turn by turn' auto routing
If you are in a flat area then very few contour lines will display

21. Can I view OZtopo V2.1 on the PC ?
Yes, OZtopo V2.1 can be viewed on the PC if you already have a MapSource program installed
OZtopo V2.1 is comprised of 3 mapsets: OZtopo V2.1 Roads, OZtopo V2.1 10M Contours and OZtopo V2. The first two view as two separate map on the PC but can be viewed as one map on the GPS. A third mapset, OZtopo V2.1 is available for viewing on the PC. This is a combination of the Roads and Contour layers. Note this combined layer is not downloadable to a GPS unit

22. I do not have a MapSource program. Which is the cheapest to buy ?
Trip & Waypoint Manager is the cheapest MapSource program. See also FAQ 40

Technical section:

23. On my GPS it says 'Cannot Unlock Maps'. What is the problem ?
You do not have a valid unlock code in your map file on the GPS.
If you load your card into another person's GPS then you will get this message and the maps will not be usable, as the maps are unlocked for one GPS only.
If these maps are meant to be unlocked for your GPS then ensure that you have entered your unlock code into your MapSource software (see 24) and then reload the GPS or memory card (see 26)

24. I have installed OZtopo V2.1 on the PC but in MapSource it says 'Map Detail Locked' near the zoom scale in the bottom right corner and it does not display detailed roads. What is the problem ?
You do not have a valid unlock code entered in your MapSource PC software
In MapSource v6.14.1 or later select;
    Utilities (top)
    Manage Map Products
    Unlock Region (rear tab)
    Add
    Type in your OZtopo V2 25 digit unlock code
    OK
    Close
In MapSource v6.13.7 or earlier select;
    Utilities (top)
    Unlock maps
    Next
    Select "Yes, I have a 25 character unlock code", next
    Select "I have a 25 character unlock code. I will type it in", next
    Type in your OZtopo V2 25 digit unlock code, next
    Close

25. I am trying to enter my unlock code but MapSource is unable to start the unlock wizard. How do I fix this ?
Some versions of MapSource had a problem with the unlock wizard. See also FAQ 40
Download the latest version of MapSource v6.15.6 from here, install it and the unlock wizard should now work.
See also FAQ 40 and FAQ 41

26. How do I load OZtopo V2.1 to my Garmin GPS or memory card ?
Start the MapSource program on the PC then;
Ensure that you have entered your OZtopo unlock code (see 24).
To load the maps you will then need to;
    select the Map Tool (odd shaped rectangle)
    select all the map segments you want from OZtopo V2.1 Roads
    change to OZtopo V2.1 10m Contours (drop down box in top left)
    select all the map segments you want from OZtopo V2.1 10m Contours
    'send to device' (GPS with arrow towards it)
MapSource will build an index file on the PC, then build a map file on the PC and then load the map file to the GPS. This may take 60+ minutes depending on your PC.
For an video overview, see the Garmin MapSource video by clicking here

27. When running MapSource on my PC I cannot see contours and roads at the same time
The drop down list at the upper left of the MapSource window contains the following entries:
    City Navigator Australia NT 2009
    No Map
    OZtopo V2.1 10m contours
    OZtopo V2.1 Roads
    Trip and Waypoint Manager v5
    (or similar display)
Did I do something wrong in installing the OZtopo V2.1 DVD to miss out on the "combined layer" ?
No nothing wrong. The standard install gives you what you have seen, two layers, Contours and Roads.
For the combined layer there are two options;
1. run the install procedure again and select "Alternative installation options" then "Combined Layer - for PC use only"
or
2. run C:\Program Files\OZtopo V2.1\OZtopo Combined 2-1.exe

27b. I am getting odd errors in MapSource when I try to load OZtopo V2.1 (combined map) to my GPS ?
Loading the combined map to your GPS is not supported.
Please run C:\Program Files\OZtopo V2.1\OZtopo Seperate 2-1.exe to seperate the 2 layers and load them as per #26.

28. I currently own a MapSource product, what version is needed for OZtopo V2.1 ?
We have tested OZtopo V2.1 with MapSource V6.13.7 and later. The latest version of MapSource V6.15.6 is available from here
See also FAQ 40 and FAQ 41

29. I currently own a MapSource product and use Vista on my PC, will OZtopo V2.1 work ?
Yes but you must upgrade to at least MapSource V6.13.7 which is available as an update from here. The latest version of MapSource V6.15.6 is available from here. See also FAQ 40 and FAQ 41

30. Which PC systems is OZtopo V2.1 supported on ?
OZtopo is supported on Windows 2000, XP and Vista

31. Can I use OZtopo V2.1 on my Apple Mac ?
Not directly at this stage. However using Garmin utilities found at www.garmin.com/macosx/  you can transfer OZtopo from a PC to a MAC. Basically install Roadtrip and MapInstall on your MAC, then using MapConverter on your PC, export the maps from your PC to your MAC.
If you don't have a PC, please mention this at the time of purchase and we'll send you a pre-converted set of OZtopo Maps for your MAC.

32. Can I use OZtopo V2.1 on my Magellan eXplorist ?
No, OZtopo V2.1 is only suitable for Garmin GPS units.
Look at DiscoverAus Topo for your Magellan

34. Does installing OZtopo void my Garmin warranty ?
No

35. How do I turn off contours on my handheld but still leave the Roads and Tracks showing? (eTrex Legend C, GPSmap 60Cx 60CSx & 76Cx etc)
Go to the map page;
Press Menu,
Setup Map,
scroll to "I" (information option) using left and right rocker keys
Press Menu,
choose Hide OZtopo 10m to turn off contours,
choose Show OZtopo 10M to turn on 10m contours

36. When running the Mapsource unlock wizard, it asks me for a 7 digit registration number. I do not have one.
This is part of Garmin's own registration process. It is not needed for OZtopo V2.1 so you can safely close the wizard at this point

37. I have had my GPS swapped under warranty or replaced outside of warranty. Can I transfer OZtopo to a another unit?
Yes. If the unit is replaced under warranty or exchanged then please supply the job number from Garmin to GPSOZ. GPSOZ will confirm this with Garmin, then issue a new unlock code.

38. I have sold my GPS unit. Can I transfer OZtopo to a another unit?
No. As with other mapping products, eg Garmin's City Navigator, your unlock code is tied to your unit.

39. I have had my GPS unit stolen with OZtopo loaded. Can I transfer OZtopo to a another unit?
No. If the unit is stolen then OZtopo is lost just like any other accessory, cables, case, other mapping product eg Garmin's City Navigator. If your unit is insured, then please include the value of OZtopo when making a claim.

40. I have installed Trip and Waypoint Manager V5 but still getting Unlock Wizard errors?
Even though MapSource my indicate that it's version 6.13.7, the Trip and Waypoint Manager product does not include the Unlock Wizard. Please download MapSource v6.13.7 from here, install it and the unlock wizard should now work.

41. MapSource V6.14.1 or later and OZtopo V2.1 or error message:

If you are running MapSource 6.14.1 or later, or you receive the error message as above, please download and run OZtopo_MS_Patch

Instructions:
    Install OZtopo V2.1
    Upgrade MapSource (either via download or via the Help option in MapSource)
    Do not launch MapSource at this point - you'll get an error if you do
    Download and run OZtopo_MS_Patch 
    Restart MapSource

You can confirm that you have installed the patch correctly by looking at the date of
C:\Program Files\OZtopo Combined 2-1.exe . It should be 11/11/2008 10:48pm

Note MapSource V6.14.1 is VERY slow. This is NOT a result of OZtopo (try viewing the PC Basemap or City Navigator).
You need a 2GHz+ CPU and 2GB of RAM to make it reasonable.
We recommend upgrading to 6.15.6 which is available from here

You can use this patch with MapSource V6.13.7 if you decide to go back to this version.

Still need more technical help ?
Visit the OZtopo discussion forum, here
View the Garmin MapSource video by clicking here
Please contact your retailer
If they are unable to help please contact support@oztopo.com or call GPSOZ on 02 9999 2313