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V6 Technical Q & A

Common issues:
MapSource is unable to start the unlock wizard
Error message: 'Map Detail Locked'
Error message: 'Cannot Unlock Maps'
What version of MapSource is needed for OZtopo?

GPS specific issues:
What maps do I have on my GPS?
How do I display the maps on my nuvi or zumo?
How do I turn off Contours on my handheld GPS?
GPS replaced under or outside of warranty
Sold my GPS unit - Can I transfer OZtopo?
GPS unit stolen with OZtopo loaded

PC specific issues:
Error Message: 'Map Detail Locked'
MapSource is unable to start the unlock wizard
How to load OZtopo V2.1 to my Garmin GPS or memory card
Cannot see contours and roads together
Errors in MapSource when loading OZtopo combined map to my GPS?
Trip and Waypoint Manager V5 getting Unlock Wizard errors
I have the OZtopo sample, do I need to deinstall this before installing the full version?
How do uninstall current or previous version(s) of OZtopo (MAC and Windows)?


Still need more technical help?


I am trying to enter my unlock code but MapSource is unable to start the unlock wizard. How do I fix this?
No unlock codes are required for V3 and onwards on your PC or MAC. If you have got this far please "Cancel" the operation. No online registration is needed. We also suggest upgrading to the latest version of MapSource which is available from here


I currently own a MapSource product, what version is needed for OZtopo?
We have tested OZtopo V6 with MapSource V6.13.7 and later. However we recommend upgrading to the latest version of MapSource which is available from here


What maps do I have on my Nuvi?
You can check which maps are in your nuvi by going to the menu page,
Spanner, Map, Map Info
You should see:

- OZtopo Vx.0 Roads
- OZtopo Vx.0 Topo = (10m Contours)
- City Navigator Australia (standard maps)
If all boxes are ticked then City Navigator and 10m Contours will be displayed.
10m Contours is a transparent map and will display on top of City Navigator (or any other map)
To display OZtopo Vx.0 Roads you need to un-tick City Navigator.
Please note: If you are in a flat area then very few contour lines will be displayed


How do I display OZtopo maps on my nuvi or zumo ?
Go to the menu page:
Spanner, Map, Map Info
Untick City Navigator
OZtopo Vx.0 Roads and OZtopo Vx.0 Topo (10m Contours) will then display

Please note: If you are in a flat area then very few contour lines will display


How do I turn off contours on my handheld but still leave the Roads and Tracks showing? (eTrex Legend Cx, GPSmap 60Cx 60CSx & 76Cx etc)
Go to the map page,
Press Menu,
Setup Map,
scroll to "I" (information option) using left and right rocker keys
Press Menu,
choose Hide OZtopo 10m to turn off contours,
choose Show OZtopo 10m to turn on 10m contours


I am getting odd errors in MapSource when I try to load OZtopo (combined map) to my GPS?
Loading OZtopo to your GPS via MapSource or BaseCamp is not possible.

I have had my GPS swapped under warranty or replaced outside of warranty. Can I transfer OZtopo to another unit?
Yes. If the unit is replaced under warranty or exchanged then simply reinstall the card onto your replacement unit.


I have sold my GPS unit. Can I transfer OZtopo to another unit?
Yes. Simply reinstall the card onto your new unit.


I have had my GPS unit stolen or have lost my GPS with OZtopo loaded. Can I transfer OZtopo to another unit?
No. If the unit is stolen or lost then OZtopo is lost just like any other accessory, cables, case, and other mapping products eg Garmin's City Navigator. If your unit is insured, then please include the cost of replacing OZtopo when making a claim.


How do I load OZtopo to my Garmin GPS or memory card?
Preloaded cards are sold as a standard part of OZtopo. Downloading is not normally necessary. However if you feel you need to have this functionality them please email GPSOZ support@gpsoz.com.au for possible solutions


I have an OZtopo sample, do I need to deinstall this before installing the full version?
Yes

How do uninstall current or previous version(s) of OZtopo (MAC and Windows)?

If there are multiple OZtopo Versions installed on the computer, individual map products can be uninstalled to free up hard drive space. OZtopo can be removed through the standard Windows uninstall. Each mapping product and version will be listed.

Windows XP, Vista, 7 & 8:

  1. On the Keyboard, press the Windows Key + R key together
  2. In the text box, type Control Panel
  3. Click OK
  4. Under Programs, click Uninstall a Program (Category View)
  5. Right click on the mapping product to uninstall
  6. Click Uninstall

Removing OZtopo from a Mac can be done by using the Garmin MapManager.

Mac:

  1. In the Applications folder, open Garmin MapManager
  2. Click the map product to uninstall
  3. In the lower left corner, click the gear icon
  4. Click Delete map
  5. In the pop-up window, click Delete

Once all steps are completed, the products will be uninstalled from the computer.


Still need more technical help ?
Visit the OZtopo discussion forum, here
Please contact your retailer
If they are unable to help please contact support@oztopo.com or call GPSOZ on 02 9999 2313